Delete your T-Health account

Last updated: 22 October 2026

T-Health is operated by NIRSHE TRANSPARENT CARE LLP. You can delete your T-Health account and the personal data stored for it at any time. This applies to the T-Health app and to your account on this website.

In the app (fastest)

1. Open the T-Health app and go to the Profile tab.
2. Under About, tap Delete my account.
3. Confirm, and sign in with Google once more when asked. Your account is deleted straight away.

On this website

Sign in, open My account and choose Delete my account. Google asks you to confirm it is you, and the account is deleted straight away.

If you can't open the app

Email [email protected] from the address you signed up with, with the subject "Delete my T-Health account". We will delete your account within 30 days and confirm by email.

What is deleted and what is kept

• Deleted: your profile (name, phone, age, gender), saved addresses, notification settings and your sign-in.
• Kept: order and report records, for the period that medical record-keeping, accounting and legal rules require. They are then removed or anonymised.

Deleting your account cannot be undone. Make sure you have downloaded any reports you want to keep.

More detail is in our Privacy Policy.